How does the card work?

When you purchase prescription and/or prescribed over-the-counter drugs at participating merchants, you will use the card like any other credit card.  Your eligible expenses will be paid and automatically deducted from your Unreimbursed Medical balance.  All other allowed purchases require follow-up documentation.  You can also purchase prescribed over-the-counter drugs at our on-line drug store, with a copy of your prescription. (SABC FlexRX).

What if I am purchasing prescriptions and other items, will the card still work?

Yes, if you are making a purchase that includes eligible and non-eligible items, swipe your SABC FlexCard first.  Your eligible items will be paid and deducted from your available balance and you will be instructed to provide another form of payment for the remainder of your items.

Can I use my card at any merchant that sell prescription drugs?

Most major retailers and merchants participate, however only approved IIAS merchants will honor the card. Over-the-counter drugs are no longer eligible, without a prescription.

If I have a prescription for an over-the-counter drug, can I use the card to pay for it?

Yes, present your prescription to the pharmacist.  The pharmacist should process the purchase in accordance with applicable laws and assign the purchase an RX number.  The purchase will not be approved without the RX number.  If the card does not work, then send in the claim to SABC along with the prescription from your physician for reimbursement.

Do I need to save my receipts?

Yes, SABC FlexCard users are instructed to save all receipts for purchases made with the card. If your card is open to all eligible medical expenses, you must validate your purchases by sending in your detailed receipts/explanation of benefits (EOB) along with this form to SABC.

If you have further questions, please contact us.