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Documentation Requirements
In order to better serve you and to eliminate the necessity to store paper claims, effective immediately, we are moving from a manual claims storage system to an electronic scanning system of all claims.
To assist us in this matter, all claim receipts must be no smaller than 5 1/2 x 8 1/2. Receipts, such as those from a pharmacy or for over-the-counter drugs should be copied onto a standard sheet of paper. Several pharmacy receipts can be copied onto one sheet of paper or you can ask your pharmacy for a printout of your drug purchases. Please do not staple or tape your receipts, as that will jam the feeder. If your receipt is (2) sided, please copy the reverse side onto a separate page.
Of course, all faxed copies will automatically be received in the right format. If stopping by our office there is a .25 cent per page copy fee, if copies are needed to comply with the new format or if you need copies for your files.
Should you have any questions, please feel free to contact us at 601-856-9933.
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